Shipping Policy

Last updated: 19 October 2026

At Kayacraft.ng, we are committed to delivering your home décor products quickly, securely, and in excellent condition. Please review our shipping policy below to understand our timelines and procedures.

1. Order Fulfilment

We fulfil orders through a mix of products held in local stock and products supplied directly by our suppliers. The fulfilment route depends on the product and its availability.

2. Delivery Time

Delivery is within 5 working days. Contact our support team if you need to confirm availability or delivery details before placing an order.

3. Shipping Charges

• Free Shipping: Orders above ₦100,000 qualify for free nationwide delivery.
• Standard Shipping Fee: For orders below ₦100,000,variable Logistics rate apply based on Weight and delivery address or a flat rate of ₦5,000,whichever is higher will be charged at checkout.

4. Shipping Coverage

We offer reliable delivery services across Nigeria through our trusted courier partners. Please ensure that your shipping address is accurate and complete to avoid delays.

5. Order Tracking

After dispatch, you will receive a confirmation email or SMS containing your tracking number. You can use this to monitor your delivery status in real time.

6. Delivery Delays

While we strive to deliver within the specified timeframe, delays may occur due to courier issues, public holidays, or unforeseen circumstances. If your delivery is delayed, our support team will assist you promptly.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: support@kayacraft.ng
📞 Phone: +234 901 166 6636
🌐 Website: www.kayacraft.ng