Contact and Support Information

Kaya Craft Nigeria customers can contact us before or after placing an order using the details below.

Business Name

Kaya Craft / Kayacraft Nigeria

Email Support

support@kayacraft.ng

Phone and WhatsApp

+234 901 166 6636

Lagos Office

Aderoju Adewuyi, Opebi, Awuse Estate, Ikeja, Lagos 101233, Nigeria.

What Customers Can Contact Us About

Product questions before purchase
Order confirmation and payment questions
Delivery updates and rider/courier coordination
Pickup arrangements in Lagos
Returns and refund requests
Product availability and restock questions

Delivery Support

Orders may be fulfilled from local stock or delivered directly by suppliers. Delivery is within 5 working days. Contact support for delivery updates or to confirm arrangements for a particular item or address.

Returns Support

To request a return, contact us within 7 days of delivery at support@kayacraft.ng or through WhatsApp on +234 901 166 6636. Unused, non-defective items can be returned in person at our Lagos office, subject to the unused-item and original-packaging requirements in our refund and returns policy. Contact support before visiting. Please include your order number, product name, delivery date, and a clear photo if the item arrived damaged or incorrect.

Useful Customer Pages

Shipping Policy: https://kayacraft.ng/shipping/
Refund and Returns Policy: https://kayacraft.ng/refund_returns/
Terms and Conditions: https://kayacraft.ng/tos/
Business Information: https://kayacraft.ng/business-information-and-order-fulfilment/