Contact and Support Information

Kaya Craft Nigeria customers can contact us before or after placing an order using the details below.

Business Name

Kaya Craft / Kayacraft Nigeria

Email Support

support@kayacraft.ng

Phone and WhatsApp

+234 901 166 6636

Fulfilment Address

Aderoju Adewuyi, Opebi, Awuse Estate, Ikeja, Lagos 101233, Nigeria.

What Customers Can Contact Us About

Product questions before purchase
Order confirmation and payment questions
Delivery updates and rider/courier coordination
Pickup arrangements in Lagos
Returns and refund requests
Product availability and restock questions

Delivery Support

Most Lagos deliveries are completed the next day when the item is available. For other Nigerian states, delivery is usually handled through our logistics partners and typically takes 3 to 5 business days after dispatch.

Returns Support

To request a return, contact us within 7 days of delivery at support@kayacraft.ng or through WhatsApp on +234 901 166 6636. Please include your order number, product name, delivery date, and a clear photo if the item arrived damaged or incorrect.

Useful Customer Pages

Shipping Policy: https://kayacraft.ng/shipping/
Refund and Returns Policy: https://kayacraft.ng/refund_returns/
Terms and Conditions: https://kayacraft.ng/tos/
Business Information: https://kayacraft.ng/business-information-and-order-fulfilment/