Shipping Policy

Effective Date: [1st Sep 2025]

At Kayacraft.ng, we are committed to delivering your home décor products quickly, securely, and in excellent condition. Please review our shipping policy below to understand our timelines and procedures.

1. Handling Time

We process and prepare your order for shipment immediately after purchase.
- Minimum Handling Time: 0 days (same-day processing possible)
- Maximum Handling Time: 1 business day

2. Shipping Time

Once your order is processed and handed over to our delivery partners, it will reach you within:
- Minimum Shipping Time: 3 business days
- Maximum Shipping Time: 5 business days

3. Shipping Charges

Free Shipping: Orders above ₦5,000 qualify for free nationwide delivery.
Standard Shipping Fee: For orders below ₦5,000, a flat rate of ₦2,000 will be charged at checkout.

4. Shipping Coverage

We offer reliable delivery services across Nigeria through our trusted courier partners. Please ensure that your shipping address is accurate and complete to avoid delays.

5. Order Tracking

After dispatch, you will receive a confirmation email or SMS containing your tracking number. You can use this to monitor your delivery status in real time.

6. Delivery Delays

While we strive to deliver within the specified timeframe, delays may occur due to courier issues, public holidays, or unforeseen circumstances. If your delivery is delayed, our support team will assist you promptly.